Fuld Group
Strategic Program Leadership • Big Data • Customer Experience
Led by Jonathan Fuld, Principal Consultant & Author of 12 Lessons in Big Data
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Delivering Measurable Results Across Enterprise & Data Transformation
Fuld Group provides enterprise consulting in program management, Big Data, and customer experience transformation. With $30M+ measurable impact across Fortune-level clients, we help organizations achieve structured delivery, measurable ROI, and executive-ready solutions. Our engagements span direct client consulting and partnership support for consulting firms, ensuring scalable, high-impact results.
Core Services
Program & Project Leadership
- Turnaround stalled projects to on-time, on-budget delivery
- Portfolio & PMO setup for complex global initiatives
- Stakeholder management across all organizational levels
Big Data & Analytics
- Terabyte-scale BI & Data Warehouse modernization
- Data lineage, quality, governance, and architecture
- ETL & AI/IoT integration for actionable insights
Customer Experience Optimization
- CX redesign, retention & engagement improvement
- Metrics-driven KPI dashboards for measurable results
- Integration of data insights into operational excellence
Advisory & Fractional Leadership
- Short-term, high-impact executive support
- Coaching for internal PM teams & leadership
- Independent consulting for firms & direct clients
Proven Impact
DirecTV
- Delivered ~$33M bottom-line impact on $2.5M investment
- Established DMAIC discipline and KPI dashboards
- Optimized CX across self-help, truck roll reduction, and retention
Toyota Financial Services
- Managed 6 TB/day data streams & BI quality upgrade
- Built Global Shared Services PMO & Center of Excellence
- Directed analytics innovation for Connected Car & IoT
Kaiser / Medicare
- Oversaw Medicare ETL solution impacting 1M+ members
- Improved data quality & financial reporting
- Enhanced member engagement via actionable insights
Speaking & Thought Leadership
- Author: 12 Lessons in Big Data
- Speaker: Big Data Analytics, IoT, CX, and PMO Transformation
- Workshops: Executive Coaching, PMO Build, Data Strategy